Community Guidelines

Our community guidelines help create a safe, welcoming, and inclusive environment for everyone to shop, sell, and connect on TikTok Shop.

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Our Core Values

These fundamental principles guide how we interact with each other and build our community.

Be Kind and Respectful

Treat all community members with respect and kindness. Harassment, bullying, or discriminatory behavior is not tolerated.

  • Use respectful language in all interactions
  • Respect different opinions and perspectives
  • No harassment, bullying, or hate speech
  • Be constructive in your feedback and criticism

Keep the Community Safe

Help maintain a safe environment for all users by following safety guidelines and reporting inappropriate content.

  • Don't share personal information publicly
  • Report suspicious or inappropriate behavior
  • Don't engage in fraudulent activities
  • Protect minors and vulnerable users

Share Authentic Content

Post genuine, original content and authentic reviews. Fake reviews and misleading information harm the community.

  • Write honest and authentic reviews
  • Don't create fake accounts or reviews
  • Share accurate product information
  • Credit original creators when sharing content

Support Fellow Community Members

Help create a supportive environment where everyone can succeed and learn from each other.

  • Help newcomers learn the platform
  • Share helpful tips and advice
  • Support small businesses and creators
  • Celebrate others' successes

What's Not Allowed

To maintain a safe and positive environment, the following types of content and behavior are prohibited.

Hate speech or discriminatory content
Harassment, bullying, or threatening behavior
Spam, scams, or fraudulent activities
Inappropriate sexual content
Violence or harmful activities
Counterfeit or illegal products
Misleading or false information
Copyright infringement

Enforcement & Consequences

Violations of our community guidelines may result in various actions to protect our community.

First Warning

Educational notice and content removal for minor violations

Temporary Restriction

Limited access to certain features for repeated violations

Account Suspension

Permanent ban for serious or repeated violations

Report Violations

Help us maintain our community standards by reporting content or behavior that violates our guidelines.

How to Report

  • Use the report button on any content or profile
  • Contact our support team directly
  • Provide detailed information about the violation
  • Include screenshots or evidence when possible

What Happens Next

  • We review all reports within 24 hours
  • Appropriate action is taken if guidelines are violated
  • You receive an update on the outcome
  • Your identity remains confidential

Questions About Our Guidelines?

Our support team is here to help clarify any questions about our community standards.