Privacy Policy
Last updated: May 31, 2025
1. Introduction
At TikTok Shop, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
• Name, email address, and contact information
• Billing and shipping addresses
• Payment information (processed securely by third-party processors)
• Phone number and other contact details
• Account credentials and profile information
Usage Information
• Pages visited and time spent on our platform
• Search queries and browsing behavior
• Device information and IP address
• Browser type and operating system
• Cookies and similar tracking technologies
Business Information (For Sellers)
• Business name and registration details
• Tax identification numbers
• Bank account information for payments
• Product information and inventory data
3. How We Use Your Information
• To provide, operate, and maintain our services
• To process transactions and send purchase confirmations
• To improve, personalize, and expand our services
• To understand and analyze how you use our platform
• To develop new products, services, features, and functionality
• To communicate with you about updates, promotions, and customer service
• To send you marketing communications (with your consent)
• To detect, prevent, and address fraud and security issues
• To comply with legal obligations and protect our rights
4. How We Share Your Information
We may share your information with:
Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, cloud hosting)
Sellers: When you make a purchase, we share necessary information with sellers to fulfill your order
Legal Compliance: When required by law or to protect our rights and safety
Business Transfers: In connection with mergers, acquisitions, or sale of assets
We do NOT sell your personal information
We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
• SSL encryption for data transmission
• Secure data storage with encryption at rest
• Regular security assessments and monitoring
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies: Required for basic site functionality
Analytics Cookies: Help us understand how visitors use our site
Advertising Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences
You can control cookie preferences through your browser settings or our cookie consent manager.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
11. Updates to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@tiktokshop.com
Address: 123 Commerce Street, San Francisco, CA 94102
Phone: +1 (555) 123-4567
Data Protection Officer: dpo@tiktokshop.com